Terms & Conditions

Welcome to West Auto Care. By accessing our website and using our services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully. If you do not agree with any part of these terms, you should not use our services.

2. Definitions

  • "Company", "We", "Us", or "Our" refers to West Auto Care.
  • "User", "You", or "Your" refers to the person accessing or using our website and services.
  • "Services" refers to all automotive repair and maintenance services provided by West Auto Care.

3. Eligibility

To use our services, you must:

  • Be at least 18 years old.
  • Have the legal authority to enter into a binding agreement.
  • Provide accurate and truthful information when required.

4. Services Offered

West Auto Care provides a wide range of automotive repair and maintenance services, including but not limited to:

  • Oil changes
  • Brake repair
  • Engine diagnostics
  • Tire replacement and alignment
  • Battery replacement

All services are subject to availability and may be modified at our discretion.

5. Appointments & Scheduling

  • Appointments can be scheduled online, over the phone, or in person.
  • You must provide accurate details about your vehicle and the required service.
  • We reserve the right to reschedule or cancel appointments due to unforeseen circumstances.

6. Pricing & Payments

  • Prices for services are listed on our website and may be subject to change without notice.
  • We accept various payment methods, including cash, credit/debit cards, and digital payments.
  • Full payment is required upon completion of services unless otherwise agreed.

7. Estimates & Quotes

  • Any estimate provided is an approximation and may vary depending on the actual service required.
  • If additional repairs or replacements are needed, we will inform you before proceeding.

8. Refunds & Cancellations

  • If you need to cancel an appointment, please do so at least 24 hours in advance.
  • Refunds may be provided at our discretion for services not rendered.
  • Completed services are non-refundable unless proven defective or unsatisfactory.

9. Warranty & Liability

  • We offer a limited warranty on certain repairs and replacements. The warranty duration will be provided at the time of service.
  • Our liability is limited to the cost of the service provided. We are not responsible for any indirect, incidental, or consequential damages.

10. Customer Responsibilities

  • Ensure your vehicle is in a drivable condition before bringing it for service.
  • Provide honest and complete information about any issues.
  • Follow manufacturer and mechanic recommendations for vehicle maintenance.

11. Intellectual Property

  • All content, including text, images, logos, and trademarks on our website, is the property of West Auto Care.
  • Unauthorized use, reproduction, or distribution of our content is strictly prohibited.

12. Privacy Policy

  • We respect your privacy and will not share your personal information with third parties without your consent.
  • By using our services, you agree to our data collection and usage practices outlined in our Privacy Policy.

13. Third-Party Links

  • Our website may contain links to third-party websites for informational purposes.
  • We are not responsible for the content, policies, or practices of these external sites.

14. Termination

  • We reserve the right to terminate or suspend services for any user who violates these terms.
  • Termination may be immediate and without notice.

15. Dispute Resolution

  • Any disputes related to our services shall be resolved through mediation or arbitration before taking legal action.
  • If legal proceedings are necessary, they must be filed in the jurisdiction where West Auto Care operates.

16. Changes to Terms & Conditions

  • We may update these Terms & Conditions at any time.
  • Continued use of our services after modifications implies acceptance of the updated terms.