Privacy Policy

Welcome to West Auto Care . Your privacy is critically important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, and use our services. By accessing our website and services, you agree to the terms outlined in this policy.

If you do not agree with our policies and practices, please do not use our website or services. We may update this policy from time to time, so we encourage you to review it periodically.

Information We Collect

We collect several types of information from and about users of our website, including:

1. Personal Information

Personal information refers to any data that can be used to identify you. This may include:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Payment details (if applicable)

2. Non-Personal Information

Non-personal information includes data that does not directly identify you, such as:

  • Browser type and version
  • IP address
  • Device type
  • Operating system
  • Pages visited on our site
  • Referring URL
  • Cookies and tracking technology data

How We Collect Information

We collect information in various ways, including:

1. Directly From You

  • When you fill out forms on our website
  • When you contact us via email or phone
  • When you sign up for newsletters
  • When you schedule appointments or request services

2. Automatically

  • Cookies and tracking technologies collect browsing data
  • Log files track website interactions
  • Analytics tools monitor usage trends

3. From Third Parties

  • Advertising partners
  • Payment processors
  • Social media platforms (if applicable)

How We Use Your Information

We use the information collected for the following purposes:

  • To provide, maintain, and improve our services
  • To process payments and transactions
  • To respond to customer inquiries and support requests
  • To send promotional materials, special offers, and updates (with user consent)
  • To analyze website performance and user behavior
  • To comply with legal obligations

How We Share Your Information

We do not sell your personal data. However, we may share your information with third parties under the following circumstances:

1. Service Providers

We may share your data with trusted third-party vendors who assist us with website operations, marketing, and payment processing.

2. Legal Obligations

We may disclose information when required by law or to protect our legal rights.

3. Business Transfers

If West Auto Care is involved in a merger, acquisition, or asset sale, your information may be transferred to the new entity.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience. These may include:

  • Essential Cookies: Necessary for website functionality.
  • Analytical Cookies: Help us understand user behavior.
  • Marketing Cookies: Used for advertising purposes.

You can control cookie settings through your browser preferences.

How We Protect Your Information

We implement appropriate security measures, including:

  • SSL encryption
  • Secure data storage
  • Restricted access to sensitive information
  • Regular security audits

Despite these efforts, no method of transmission over the internet is 100% secure. Therefore, we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

1. Access and Correction

You can request access to the information we hold about you and request corrections if necessary.

2. Data Deletion

You may request the deletion of your personal data, subject to legal and contractual obligations.

3. Opt-Out Options

You can opt out of marketing communications by following the unsubscribe instructions in our emails.

4. Cookie Preferences

You can manage your cookie settings through your browser.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any personal information.

Children's Privacy

Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe that a child has provided us with personal data, please contact us to remove the information.

Changes to This Privacy Policy

We may update this policy periodically. Changes will be posted on this page with the updated date. We encourage you to review this policy regularly to stay informed.